I setup an appointment to look at a used vehicle within an hour of chatting online with one of their online team members. When I showed up, the vehicle was in a special indoor section of the dealership. Brad, the sales rep, showed me the vehicle and we went on a test ride. After the ride, I met the sales manager, who was there to help. I never felt pressured. Brad followed up after the visit. I did not purchase the vehicle, but the interaction had everything you would expect if you were looking for help selecting/buying a car.
After a run in with a piece of shrapnel on the interstate, they were able to fix my tire and rim quickly and for a reasonable price. Thanks to Derek for the extra effort of making sure the job got done so I could return home - ahead of schedule!
Paul McGreevy made car shopping easy. In fact, he did most of the work for me ahead of time. Paul also took the time necessary to help download my phone to my new car as well as helped me install the app to work remote start. A+++
Excellent customer service ... finialy we got what we need and very good deal $ 330 lease for Toyota XSE 4 cylinder..$ 1000 down ...and we are trade our own car for $ 10000. Thank you Anatoliy for help us with prices with tradeing and pick our XSE model that’s good deal I think:)) and very positive management Matt he nows how to kip customer:)) thank you guys I think we will back soon )))
Amazing Experience with Myron Heggood, Jr. @ Beechmont Toyota!!We walked into this dealership in January wanting to buy a graduation present for our daughter. Myron Heggood, Jr. was our sales person and he was fabulous! We sat for 3 hours adding all the specs we wanted and closed the deal, including trading in a vehicle. He said it would probably take 3 months and that was okay because we were not in a hurry, we just wanted to get it right. Myron communicated with me the entire time letting me know when the build would begin, when it was complete and also sending me pictures. I flew in on our scheduled date, March 22, 2019 to close and everything went smoothly because Myron sent all paperwork prior and we agreed (we added a couple things after market). Noah did a wonderful job detailing and preparing the truck for us. Randy did the finance and was very prepared with all paperwork, clearly explaining to me what I was signing without pressuring me to buy any additional warranties. I am extremely pleased with my purchase at Beechmont Toyota and would highly recommend them to anyone. THANK YOU Myron for your care and attention to detail. You were amazing!!
Can't speak highly enough of Beechmont Toyota. Came in looking for a newer used Corolla or Camry and they were able to put me in a BRAND NEW Corolla under full warranty for only a few dollars more a month. The buying process only took a few hours overall and every person I dealt with made everything super easy. My salesman Chris Bornhorst and his manager Jon Mai provided me with outstanding customer service from beginning to end ensuring that all of my needs and concerns were met and taken care of. I would recommend Beechmont Toyota to any person looking to purchase a new or used vehicle and I'm looking forward to returning for my first service appointment.
I can't say enough positive things about this dealership. Our experience here was outstanding. We found a vehicle online and arrived at the dealership on a Friday night 30 minutes after closing. The staff, especially salesman Dave Roth, was so kind and never made us feel rushed to find a vehicle. We decided to purchase a car and everyone from the guys in the detail shop to the finance manager to the sales manager all stayed with us and helped us with the car deal. They all went above and beyond what was required. I highly recommend this dealership. Ask for Dave Roth. He is the best! We live over 2 hours away but Beechmont Toyota will have our business when we shop for another vehicle.
I would recommend this dealership to anyone looking for a new or used vehicle. Dave Roth helped us with a used car purchase. He stayed late on a Friday night to meet us since we were from out of town. Several of the staff stayed late that night just to get the deal through so that we could have the vehicle without having to drive back the next day to pick it up. The dealership is as nice as they come but it doesn't stop with the building....the staff who work there are so friendly and helpful. I have never had such a pleasant experience while purchasing a car. I can't say enough about Dave and the customer service we received. He knew so much about the car and went to great lengths to make sure that everything was perfect before we left to drive home over 2 hours away. We will continue to come back to Beechmont Toyota based on this experience.
I don't ever write these but I really felt compelled to this evening because of the exceptional care, time, and attention I was given over the last couple days by this dealership.Steve (Sales rep) and Joey (GM) jumped through hoops to accommodate me. When I originally stopped into the dealership, I didn't realize they closed a 5 pm . . . I showed up at 4:50. Steve didn't hesitate to help me. We took a Camry out for a test drive, looked at swatches for the interior of the car, picked out a color for the exterior, features, etc. I ended up leaving the dealership at around 6:30. Let me remind you, they closed at 5 pm.Joey, knowing I was leaving town the following week, took an enitre night, (outside of working hours) to find me exactly what I wanted and secured the car from a dealership in Virginia by the next morning. He had it delivered 2 days later. I went and picked the car up today. Steve and Sean (another sales rep) walked me through all the features, downloaded apps to my phone, that do everything from schedule maintenance to remotely starting the car.Truly a top notch dealership, group of people, and experience. I highly recommend Beechmont Toyota for your next car purchase!Thanks for everything guys!!!
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